PRIVACY POLICY — minotaurAI.io

Effective Date: April 13, 2026

This Privacy Policy describes how minotaurAI (minotaurai.io, "the Site", "we", "us", or "our") collects, uses, and shares personal information when you visit the Site, use our AI agent services, or make a purchase.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources. The information we collect and how we use it depends on how you interact with our Site and services.

Basic Contact and Account Information

We collect basic contact details (name, email address) and account information (username, password) when you create an account, subscribe to our services, or sign up for our newsletter. We use this information to provide you with access to your account, deliver services, send transactional communications, and send marketing communications if you have opted in.

Order and Transaction Information

When you make a purchase — whether for AI agent services, subscriptions, or physical merchandise — we collect order details, billing and shipping addresses (for physical goods), payment confirmation, and email address. This information is used to fulfill orders, process payments, arrange delivery, and send order confirmations and receipts. Payment processing is handled by our payment providers — we do not store full card details on our servers.

AI Agent Interaction Data

When you interact with our AI agents and services, we may collect interaction logs, session data, input prompts, and generated outputs. This data is used to:

• Deliver and improve our AI services
• Debug issues and maintain service quality
• Train and refine our models (only where explicitly disclosed and consented to)
• Ensure compliance with our acceptable use policies

We do not sell your interaction data to third parties. AI interaction data is retained for service improvement purposes and deleted in accordance with our data retention schedule.

Shopping Behavior and Site Activity

We collect information about how you browse the Site, including pages visited, products viewed, and how you arrived at the Site. We use this information to improve our Site content, personalize your experience, and serve relevant marketing.

Customer Support Information

When you contact us for support, we collect your name, email address, and the content of your inquiry. We use this information solely to respond to your request, troubleshoot issues, and improve our service.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Site. Cookies are small data files placed on your device. You can control how cookies are used by adjusting your browser settings, though some Site features may not function correctly if cookies are disabled.

How We Share Your Personal Information

We share your personal information with the following categories of service providers to help us operate the Site and deliver our services:

• Payment processors — to handle transactions for services and merchandise
• Cloud infrastructure providers — to host and operate our AI services and platform
• Printful Inc. — our print-on-demand fulfillment partner for physical merchandise. We share your shipping address with Printful solely to fulfill physical product orders
• Email service providers — to deliver transactional and marketing emails you have opted into
• Analytics providers — to help us understand Site usage and improve the user experience

We do not sell your personal information to third parties. We may disclose your information if required by law or to protect the rights, property, or safety of minotaurAI, our users, or the public.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you
• Correction — Request that we correct inaccurate or incomplete information
• Deletion — Request that we delete your personal information, subject to certain legal obligations
• Portability — Request that we transfer your personal information to another party in a machine-readable format
• Opt-out — Unsubscribe from marketing communications at any time via the unsubscribe link in any email or by contacting us directly
• Withdraw Consent — Where we process your data on the basis of consent, you may withdraw that consent at any time

To exercise any of these rights, contact us at support@minotaurai.io. We will respond within 30 days.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. AI interaction logs are retained for a maximum of 90 days unless a longer retention period is required by law or explicitly consented to. When your data is no longer required, we will securely delete it.

Children's Privacy

The Site and our AI services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at support@minotaurai.io.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

Contact

Brand: minotaurAI

Email: support@minotaurai.io

Website: minotaurai.io